We usually reply within a few hours on business days. For urgent help, include your booking ID.
Response time
Mon–Fri, usually within 4 hours
Registered address
Hire2Skill AS, Oslo, Norway
How do I cancel a booking?
Go to your Dashboard, find the booking, and click Cancel. Cancellation policies are set per-helper — check before booking.
How do I report a problem with a helper?
Use the Contact form and select "Report a problem". Our trust & safety team responds within 24 hours.
How do I reset my password?
On the login page, click "Forgot password" and we'll send a reset link to your email.
When do I get paid as a helper?
Payments are released within 48 hours of a task being marked complete. Check your Account Balance in Settings.